| At Air Products, we have developed a comprehensive Product
Supply Package. We use the latest IT and business processes
to ensure customers receive the best in logistics service.
By taking control of the forecasting and ordering process, we
are able to deliver the lowest possible operational costs. This
means you have more time to concentrate on your core business
activities, while we take care of the logistics and your product
needs.
We recognise that many of our customers require additional support
tailored specifically to their needs. For this reason we have
developed an option which offers a range of distribution services. |
| |
| The Standard Product Supply
Package includes the following: |
 48 hour
customer order delivery only when unrestricted access and power
is available 24 hours a day, seven days a week, |
| |
| or |
| |
| if appropriate, automatic delivery forecasting and supply when
unrestricted access and power is available 24 hours a day, seven
days a week |
| |
| Orders
and enquiries 24 hours a day, seven days a week |
| A
delivery note detailing the quantity of product supplied |
| Emergency
call out for all equipment owned by Air Products |
| The
supply of safety related product information |
| |
| Service Plus |
| If required, customers can select from a variety of additional
services available through our Service Plus
range. The extra options available are listed below. |
| |
| Express Service |
| For customers who need products delivered urgently , we can accept
orders by telephone or fax and deliver within 48 hours subject to
product availability. |
| |
| Purity Certificates |
| We can supply a Certificate of Purity/Analysis over and above
the standard. |
| |
| Telemetry |
| We are able to provide this service where customers require the
additional comfort of telemetry assisted data. |
| |
| Specialised Access |
| For customers with one or more of the following site
conditions: |
| Restricted
delivery times at the site |
| Limited
room for tanker access to the site |
| Limited
availability of utilities on site |
| In these cases, Air Products can supply a service
to suit the customer's specific needs. |
| |
| Invoicing |
| We can supply tailored or multiple invoices if required.
|
Overview 
